Switchboard
Privacy Policy
Last updated: July 7, 2026
Who We Are
Switchboard is operated by Appearances unLTD LLC in Minneapolis/St. Paul, Minnesota. Switchboard provides lead capture, missed-call follow-up, customer inquiry routing, and related operational support for small businesses.
Information We Collect
We may collect business contact information, customer inquiry details, website form submissions, call or message metadata, and notes needed to provide the requested service. Starter workflows are designed to avoid collecting sensitive personal, medical, legal, or financial details.
How We Use Information
We use information to respond to requests, operate lead follow-up workflows, send summaries to the business, provide support, improve the service, and manage billing or account communication.
Sharing
We do not sell personal information. We may use service providers for hosting, email, messaging, payments, analytics, or workflow automation when needed to operate Switchboard.
Retention And Security
We keep information only as long as needed for the service, support, billing, legal, or operational purposes. We use reasonable safeguards, but no online service can guarantee perfect security.
Contact
For privacy questions, email luke@switchboardus.com.